Frequently Asked Questions
If you have more questions, please don't hesitate to contact us.
Our framed prints are crafted with premium materials for lasting beauty and durability. Worldwide orders feature a paper thickness of 0.26 mm (10.3 mil) and a paper weight of 170 g/m², ensuring high-quality prints.
The black and white frames are made from ayous wood, while our oak frames use solid oak for a timeless look. Each frame comes with an Acrylite front protector for added clarity and durability, and hanging hardware is included for easy display. Blank product components are responsibly sourced from Japan and the United States.
- Paper thickness for worldwide orders: 0.26 mm (10.3 mil)
- Paper weight for worldwide orders: 170 g/m²
- Black and white frame made from ayous wood
- Oak frame made from solid oak
- Acrylite front protector
- Hanging hardware included
- Blank product components sourced from Japan and the US
We partner with trusted shipping providers to guarantee your canvas arrives in perfect condition and on time. For standard shipping within the U.S., delivery typically takes 4 to 11 business days.
In the US, small frames ship for as low as $7.99.
You can enter your zip code at checkout to view accurate shipping costs based on your location.
If your order arrives misprinted, damaged, or defective, you can submit a claim within 30 days of receipt for a replacement or refund. For items lost during transit, claims must be submitted within 30 days of the estimated delivery date.
If we’re at fault, we’ll cover all associated costs to make it right. Our support team is dedicated to ensuring you receive a product that meets your expectations.
Yes, all of our canvases come with pre-installed mounting brackets, making it easy for you to hang and enjoy your artwork right away.